I gotta say reading about the multiple fake Apple stores in China was absolutely a riot! Even the employees didn’t know they didn’t know they were working for Apple. A few have closed but I’m sure there are a few that are still in business!
I truly wonder what will Steve Jobs do about these stores. I’m sure one will close and another will open..With the enormous popularity of the Apple line in China, it’s a catch-22 for Apple.. counterfeit stores versus immense revenue
What’s your take on this?
I saw this in Yahoo News and I’ve excerpted this exchange between an customer and a rep at one of the phony stores:
“Do you have a web camera for my Macbook?,” asked one customer.
“No, but our other store in Lujiazui should have it,” said the sales representative, referring to Apple’s genuine retail store in the heart of Shanghai’s financial district.
When approached, none of the staff claimed to work for Apple or that the store was an actual Apple Store. Customers appeared unfazed.
“I prefer to get my Apple products fixed here. It’s very troublesome going to the real Apple store in Lujiazui because not only do you have to pay to get repairs, but you have to make an appointment to see the sales specialist,” said Xavier, a 30-something expatriate who declined to give his last name.
“The prices are the same as the real store but the service is better here,” he added, before whipping out his two iPads to tinker with.
- Fake Apple Store in China even fools staff (business.financialpost.com)
- Fake Apple Store in China even fools staff (cnews.canoe.ca)
- The Apple Store Is Just Too Damn Nice (johnchow.com)
- Fake Apple Stores in China Cause Customer Confusion (cosbysweaters.com)